Welcome to Obsidian Environmental Services Ltd. We are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website www.obsidianpestcontrol.co.uk
Who We Are
Obsidian Environmental Services Ltd
Unit 2 The Ham, The Ham Industrial Estate, Brentford, Middlesex TW8 8EX
Info@obsidianpestcontrol.co.uk
What Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, etc.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
- Usage Data: Information about how you use our Site, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct Interactions: You may provide us with your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated Technologies or Interactions: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To manage your relationship with us: Processing your order, managing payments, fees, and charges, and collecting and recovering money owed to us.
- To manage our Site: Administering and protecting our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant content and advertisements to you: Measuring or understanding the effectiveness of the advertising we serve to you.
- To use data analytics: Improving our website, products/services, marketing, customer relationships, and experiences.
Disclosure of Your Data
We may share your personal data with:
- Service providers: Acting as processors who provide IT and system administration services.
- Professional advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulators and other authorities: Who require reporting of processing activities in certain circumstances.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
How to Contact Us
If you have any questions about this privacy notice or our privacy practices, please contact us at:
Info@obsidianpestcontrol.co.uk
Unit 2 The Ham, The Ham Industrial Estate, Brentford, Middlesex TW8 8EX
Changes to This Privacy Notice
We keep our privacy notice under regular review. This version was last updated on [12/07/24]. Historic versions can be obtained by contacting us.
This privacy notice is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.