Rat Control in London

rat control in london, rat control, rat removal, pest control, rodent proofing, rat extermination, rat proofing, rodent baiting

Professional Rat Control in London

Obsidian provides professional rat control in London for homes, waste stores, restaurants, offices and commercial premises. With over 65 years of combined pest control experience, our team identifies rat activity, locates entry points, and applies targeted treatments to bring infestations under control.
Our approach combines detailed site inspection, rodent tracking, baiting, monitoring and follow-up visits. We check bait consumption, assess new activity, inspect possible entry points and provide practical proofing advice to help reduce the risk of rats returning.

As NPTA-accredited pest control experts, Obsidian is equipped to deal with simple and complex rat infestations across London. Contact our friendly team to arrange a rat inspection, discuss treatment options or request a quote for your property.

Our Services

NPTA-Accredited Rat Control Solutions

  • 65+ Years of Combined Pest Control Experience in London
  • NPTA-Accredited Pest Control Company
  • Proven Pest Control Solutions to Combat Rodent Infestations
  • Follow Up Visits to Maintain a Pest Free Environment

Common Signs of Rat Activity in London

  • Gnaw Marks

    Rats like to gnaw their way through most materials, creating access points and collecting materials for nests.

    Check around food and bin areas if you think you may have spotted or heard gnawing, as these spots can harbour rat activity.

  • Droppings

    Common rat droppings look dark brown or black, roughly around 12-18mm in length. Often shiny when freshly laid.

    Droppings often smell strong and musty, a giveaway if you can’t necessarily spot the droppings themselves.

  • Smear Marks 

    These dark greasy stains along skirting boards, entry points & other surfaces are common signs of a rat problem. 

    This is a collection of dirt and grime that collects in the rats fur over time.

  • Strong Odours

    Rats leave a potent, ammonia-like smell in areas frequently visited or nested in, due to a combination of urine and faeces.

    The smell of a dead rat is putrid and often compared to the stench of rotting cabbage which can last for weeks.

Emergency Rat Removal in London

Rats can spread harmful diseases and cause sickness through their hair, droppings and bodily fluids like saliva and urine.
If you're concerned about rat activity in your London property, contact our emergency line where a trained professional can advise on the next best steps.
  • The Pest Control
    experts

  • 5.0
    Based on 238 reviews
    powered by Google
    Kay Lythgoe profile picture
    Kay Lythgoe
    3 months ago
    Really great work from Darren , always helping us with anything we need , always professional, always going the extra mile and all around lovely chap !
    Giuseppe Careddu profile picture
    Giuseppe Careddu
    5 months ago
    Great service from Obsidian Environmental Services Ltd. Professional, punctual and very thorough. The technician was knowledgeable and explained everything clearly. Smooth communication and reliable service overall. Thanks to Rob, always very effective. Would definitely recommend.
    Janessa Guy profile picture
    Janessa Guy
    6 months ago
    We’ve been using Obsidian for a few months now after changing from another company & I can wholeheartedly say, they are the best. Every month Mark comes in to do his visit and leaves us with peace of mind that we will be free from pests and an action plan to follow to ensure it stays that way. Outstanding service from start to finish! Very professional, knowledgeable and so passionate about what he does. I highly recommend this company to anyone looking for reliable, honest, and effective pest control. Worth every penny!
    Ben Mosquera profile picture
    Ben Mosquera
    6 months ago
    Punctual, professional, and very helpful! Our engineer Darren was absolutely amazing and informative, could not have hoped for a better person to help us out.
    Toni Graystone profile picture
    Toni Graystone
    6 months ago
    I had an issue with rats underneath my floorboards. Deborah who was my main contact from arranging the drain survey through to the completion was professional, helpful and supportive with all my queries. The team of about 5 men that carried out the work over 2 days did a very thorough job, they were efficient and kept me informed at each stage of the process. I would highly recommend Obsidian Environmental Services Ltd.
    Sofia Repovska profile picture
    Sofia Repovska
    6 months ago
    Ryan did an outstanding job during our pest-control check at the coffee shop. He was punctual, professional, and incredibly thorough—taking the time to inspect every corner and explain exactly what he was looking for. His knowledge and attention to detail gave us so much peace of mind.

    Not only did he address a few small issues before they became bigger problems, but he also shared helpful tips to keep our space clean, safe, and pest-free. You can tell he truly cares about his work and his customers.

    If you’re looking for reliable, friendly, and top-notch pest-control service, Ryan is the one to call. Highly recommended! 🙌☕🪴
    annaharet profile picture
    annaharet
    6 months ago
    Darren was super helpful and took a lot of care in getting the job done, carefully checking that everything is in order. We're always very glad to have him help us out!
    Binod Lama profile picture
    Binod Lama
    6 months ago
    Darren attended our site today and every month and has done amazing work. All past issues have been resolved. Highly recommend Obsidian services
    Mary Dwek profile picture
    Mary Dwek
    7 months ago
    These guys are incredible and they get the job done! Highly professional and efficient. We don’t trust anyone else like these guys. Recommend them highly.
    Nana Berchie profile picture
    Nana Berchie
    7 months ago
    Matthew is awesome, he worked with us over summer on a problem we had we wish we hadn’t. Matthew is the ultimate professional, very patient and always went the extra mile for us when he really didn’t have to. During the tube strikes in London he painstakingly made his way over to us to fulfil the job and appointment. Don’t hesitate to call for help.
    Megan SB profile picture
    Megan SB
    7 months ago
    Had the joy of working with Deborah, Robin, Mark & Marisa for almost 6 months now. A dedicated, hard working team full of the expertise we needed as a business. Obsidian have resolved long term issues that no other pest control provider could. Our relationship with them has become a real asset to us - thank you
    Madison Brown profile picture
    Madison Brown
    7 months ago
    Had a great experience with Matthew. He was punctual, polite, very informative and thorough with his work, extremely efficient - thank you obsidian!
    Ben Gubbins profile picture
    Ben Gubbins
    8 months ago
    Matthew did an excellent job, from requesting a detailed brief of activity detected, thoroughly and clearly explaining what he was going to do, to completing the inspection and giving a detailed account of the work he did and the recommendations he will include in the report.
    Nandysye profile picture
    Nandysye
    8 months ago
    Matthew was so accommodative, approachable and just a lovely guy!! He made his visit memorable and was so polite, which as a hospitality worker is greatly appreciated!! See you soon Matthew!!
    Mathew was great! Super professional visit. He was very polite, quick and thorough at the same time. He didn’t disturb the operations at the store which was really appreciated. Would strongly recommend!
    Sarah Bailey profile picture
    Sarah Bailey
    9 months ago
    Matthew did some work for me on 24/09/2025 he was excellent, polite and professional. He was very thorough and went above and beyond. Veronica Bailey
    Anderson Almeida profile picture
    Anderson Almeida
    9 months ago
    I want to thank Mathew for the excellent service he provided. He was extremely competent and quick in his work, as well as being very friendly.
    Nancy Edgeler-ash profile picture
    Nancy Edgeler-ash
    9 months ago
    Darren was amazing. He’s Super knowledgeable, thorough and obviously very experienced in his job. Great customer service and was very cordial ⭐️
    Madalina Calinescu profile picture
    Madalina Calinescu
    9 months ago
    Darren has been so helpful every time. Nice personality and he is doing his job properly. Happy to work with him
    Ian Alfonso profile picture
    Ian Alfonso
    9 months ago
    Had a great experience with Rob for his services in pest control. He was punctual, professional, and thorough during his check-up to our shop today. Explained everything clearly, worked efficiently, and gave us confidence that any concerns are being addressed properly. Highly recommend Rob's service.
    Elijah Ciatz profile picture
    Elijah Ciatz
    10 months ago
    Absolutely amazing work from Darren. 🤩🤩 He’s helpful with questions and is always so friendly. I’m fully satisfied with all he’s done for our store. 100% recommend.
    Lara Drevenšek profile picture
    Lara Drevenšek
    10 months ago
    Amazing service by Daren. Did the checks very detailed and communicated to the team. Asked about the issues and how he can assist us. Also on his previous visit he went out of his way and helped with the door issue we had as one of our team members was stuck in the toilet. He opened the door for us and let the team member out. Great service
    송나연 profile picture
    송나연
    10 months ago
    Darren was very friendly and helped us thoroughly. He was careful and detailed with his work, and made sure everything was properly sealed.
    We really appreciated his professionalism!
    Rania Chaouki profile picture
    Rania Chaouki
    10 months ago
    Darren did an amazing job today. Very friendly and informative about pest issues. We appreciated his assistance at our store. 100% recommend to anyone considering using their services.
    Erika Csergo profile picture
    Erika Csergo
    10 months ago
    Very professional and responsive.Darren explained everything clearly, and handled the issue efficiently. Great customer service and follow-up. I felt well taken care of. Highly recommend!
    Alice Fontaine profile picture
    Alice Fontaine
    11 months ago
    I’ve known Darren for 2 years now and he never disappoints!! Always super helpful and very kind and knowledgeable! Matthew is great too!
    Mahmoud Maged profile picture
    Mahmoud Maged
    11 months ago
    Exceptional service from Darren. Quick and thorough service and very friendly.
    Sol Rudd profile picture
    Sol Rudd
    11 months ago
    Had an ongoing mouse problem which I needed dealt with swiftly and properly. Obsidian were there to provide a fast, effective method with brilliant knowledge of the field. Thank you team!
    Little Owl profile picture
    Little Owl
    11 months ago
    Great service, amazing response time and really friendly people working there!
    Tiffany Shih profile picture
    Tiffany Shih
    11 months ago
    Darren and Mat they are very professional and nice
    Really recommend
    Response from the owner 11 months ago
    Thank you for the feedback Tiffany !
    Tetiana Illustrator profile picture
    Tetiana Illustrator
    11 months ago
    Excellent service from Darren and Mat. Thank you very much for your help!
    Response from the owner 11 months ago
    Dear Tetiana thank you for your feedback !
    Alex Toud’ profile picture
    Alex Toud’
    11 months ago
    Working for a very busy and popular coffee shop. Obsidian is a great company managing our pest issues. Rob is very helpful and very deep in his checks and visits ! Highly recommend!
    Response from the owner 11 months ago
    Dear Alex, thank you for the amazing reviews !
    Maddie Osborne profile picture
    Maddie Osborne
    11 months ago
    Great and efficient service from Darren and Matt for our routine inspection at Rosslyn Tower 42.
    Thanks so much!
    Response from the owner 11 months ago
    Thanks Maddie for the feedback on our technicians !
    Jenny Thomas profile picture
    Jenny Thomas
    11 months ago
    Great experience with Darren & Mathew at work! Always take the time to really chat to you about the potential problems that could arise and are very supportive!!
    Response from the owner 11 months ago
    we are delighted with your comments on our team, thank you Jenny !
    Kara Klemme profile picture
    Kara Klemme
    11 months ago
    Darren is always super helpful and kind
    Response from the owner 11 months ago
    Thank you for the feedback on our technician !
    We’ve been using Obsidian Pest Control for our kitchen and the service has always been excellent. The team is professional, efficient, and very responsive. They explain everything clearly during audits and help us stay compliant with all safety standards. Highly recommended!
    PAWEL JANKOWIAK profile picture
    PAWEL JANKOWIAK
    1 year ago
    We’ve had a great experience with Obsidian. Everything has been smooth, well-organized, and professional from the start.

    A big shoutout to Deborah, who has been amazing to work with. She’s always friendly, helpful, and on top of everything. It’s clear she really cares about providing great service and making sure everything runs perfectly.

    I honestly can't recommend them enough!!!

    Quality Service is Our
    Guarantee

    Whether it’s a one-off emergency callout or a routine pest management contract, Obsidian Environmental delivers the expertise and protection you need.

    See what our customers have to say...

    Our Reviews

    5.0
    Based on 238 reviews
    powered by Google
    Kay Lythgoe profile picture
    Kay Lythgoe
    3 months ago
    Really great work from Darren , always helping us with anything we need , always professional, always going the extra mile and all around lovely chap !
    Giuseppe Careddu profile picture
    Giuseppe Careddu
    5 months ago
    Great service from Obsidian Environmental Services Ltd. Professional, punctual and very thorough. The technician was knowledgeable and explained everything clearly. Smooth communication and reliable service overall. Thanks to Rob, always very effective. Would definitely recommend.
    Janessa Guy profile picture
    Janessa Guy
    6 months ago
    We’ve been using Obsidian for a few months now after changing from another company & I can wholeheartedly say, they are the best. Every month Mark comes in to do his visit and leaves us with peace of mind that we will be free from pests and an action plan to follow to ensure it stays that way. Outstanding service from start to finish! Very professional, knowledgeable and so passionate about what he does. I highly recommend this company to anyone looking for reliable, honest, and effective pest control. Worth every penny!
    Ben Mosquera profile picture
    Ben Mosquera
    6 months ago
    Punctual, professional, and very helpful! Our engineer Darren was absolutely amazing and informative, could not have hoped for a better person to help us out.
    Toni Graystone profile picture
    Toni Graystone
    6 months ago
    I had an issue with rats underneath my floorboards. Deborah who was my main contact from arranging the drain survey through to the completion was professional, helpful and supportive with all my queries. The team of about 5 men that carried out the work over 2 days did a very thorough job, they were efficient and kept me informed at each stage of the process. I would highly recommend Obsidian Environmental Services Ltd.
    Sofia Repovska profile picture
    Sofia Repovska
    6 months ago
    Ryan did an outstanding job during our pest-control check at the coffee shop. He was punctual, professional, and incredibly thorough—taking the time to inspect every corner and explain exactly what he was looking for. His knowledge and attention to detail gave us so much peace of mind.

    Not only did he address a few small issues before they became bigger problems, but he also shared helpful tips to keep our space clean, safe, and pest-free. You can tell he truly cares about his work and his customers.

    If you’re looking for reliable, friendly, and top-notch pest-control service, Ryan is the one to call. Highly recommended! 🙌☕🪴
    annaharet profile picture
    annaharet
    6 months ago
    Darren was super helpful and took a lot of care in getting the job done, carefully checking that everything is in order. We're always very glad to have him help us out!
    Binod Lama profile picture
    Binod Lama
    6 months ago
    Darren attended our site today and every month and has done amazing work. All past issues have been resolved. Highly recommend Obsidian services
    Mary Dwek profile picture
    Mary Dwek
    7 months ago
    These guys are incredible and they get the job done! Highly professional and efficient. We don’t trust anyone else like these guys. Recommend them highly.
    Nana Berchie profile picture
    Nana Berchie
    7 months ago
    Matthew is awesome, he worked with us over summer on a problem we had we wish we hadn’t. Matthew is the ultimate professional, very patient and always went the extra mile for us when he really didn’t have to. During the tube strikes in London he painstakingly made his way over to us to fulfil the job and appointment. Don’t hesitate to call for help.
    Megan SB profile picture
    Megan SB
    7 months ago
    Had the joy of working with Deborah, Robin, Mark & Marisa for almost 6 months now. A dedicated, hard working team full of the expertise we needed as a business. Obsidian have resolved long term issues that no other pest control provider could. Our relationship with them has become a real asset to us - thank you
    Madison Brown profile picture
    Madison Brown
    7 months ago
    Had a great experience with Matthew. He was punctual, polite, very informative and thorough with his work, extremely efficient - thank you obsidian!
    Ben Gubbins profile picture
    Ben Gubbins
    8 months ago
    Matthew did an excellent job, from requesting a detailed brief of activity detected, thoroughly and clearly explaining what he was going to do, to completing the inspection and giving a detailed account of the work he did and the recommendations he will include in the report.
    Nandysye profile picture
    Nandysye
    8 months ago
    Matthew was so accommodative, approachable and just a lovely guy!! He made his visit memorable and was so polite, which as a hospitality worker is greatly appreciated!! See you soon Matthew!!
    Mathew was great! Super professional visit. He was very polite, quick and thorough at the same time. He didn’t disturb the operations at the store which was really appreciated. Would strongly recommend!
    Sarah Bailey profile picture
    Sarah Bailey
    9 months ago
    Matthew did some work for me on 24/09/2025 he was excellent, polite and professional. He was very thorough and went above and beyond. Veronica Bailey
    Anderson Almeida profile picture
    Anderson Almeida
    9 months ago
    I want to thank Mathew for the excellent service he provided. He was extremely competent and quick in his work, as well as being very friendly.
    Nancy Edgeler-ash profile picture
    Nancy Edgeler-ash
    9 months ago
    Darren was amazing. He’s Super knowledgeable, thorough and obviously very experienced in his job. Great customer service and was very cordial ⭐️
    Madalina Calinescu profile picture
    Madalina Calinescu
    9 months ago
    Darren has been so helpful every time. Nice personality and he is doing his job properly. Happy to work with him
    Ian Alfonso profile picture
    Ian Alfonso
    9 months ago
    Had a great experience with Rob for his services in pest control. He was punctual, professional, and thorough during his check-up to our shop today. Explained everything clearly, worked efficiently, and gave us confidence that any concerns are being addressed properly. Highly recommend Rob's service.
    Elijah Ciatz profile picture
    Elijah Ciatz
    10 months ago
    Absolutely amazing work from Darren. 🤩🤩 He’s helpful with questions and is always so friendly. I’m fully satisfied with all he’s done for our store. 100% recommend.
    Lara Drevenšek profile picture
    Lara Drevenšek
    10 months ago
    Amazing service by Daren. Did the checks very detailed and communicated to the team. Asked about the issues and how he can assist us. Also on his previous visit he went out of his way and helped with the door issue we had as one of our team members was stuck in the toilet. He opened the door for us and let the team member out. Great service
    송나연 profile picture
    송나연
    10 months ago
    Darren was very friendly and helped us thoroughly. He was careful and detailed with his work, and made sure everything was properly sealed.
    We really appreciated his professionalism!
    Rania Chaouki profile picture
    Rania Chaouki
    10 months ago
    Darren did an amazing job today. Very friendly and informative about pest issues. We appreciated his assistance at our store. 100% recommend to anyone considering using their services.
    Erika Csergo profile picture
    Erika Csergo
    10 months ago
    Very professional and responsive.Darren explained everything clearly, and handled the issue efficiently. Great customer service and follow-up. I felt well taken care of. Highly recommend!
    Alice Fontaine profile picture
    Alice Fontaine
    11 months ago
    I’ve known Darren for 2 years now and he never disappoints!! Always super helpful and very kind and knowledgeable! Matthew is great too!
    Mahmoud Maged profile picture
    Mahmoud Maged
    11 months ago
    Exceptional service from Darren. Quick and thorough service and very friendly.
    Sol Rudd profile picture
    Sol Rudd
    11 months ago
    Had an ongoing mouse problem which I needed dealt with swiftly and properly. Obsidian were there to provide a fast, effective method with brilliant knowledge of the field. Thank you team!
    Little Owl profile picture
    Little Owl
    11 months ago
    Great service, amazing response time and really friendly people working there!
    Tiffany Shih profile picture
    Tiffany Shih
    11 months ago
    Darren and Mat they are very professional and nice
    Really recommend
    Response from the owner 11 months ago
    Thank you for the feedback Tiffany !
    Tetiana Illustrator profile picture
    Tetiana Illustrator
    11 months ago
    Excellent service from Darren and Mat. Thank you very much for your help!
    Response from the owner 11 months ago
    Dear Tetiana thank you for your feedback !
    Alex Toud’ profile picture
    Alex Toud’
    11 months ago
    Working for a very busy and popular coffee shop. Obsidian is a great company managing our pest issues. Rob is very helpful and very deep in his checks and visits ! Highly recommend!
    Response from the owner 11 months ago
    Dear Alex, thank you for the amazing reviews !
    Maddie Osborne profile picture
    Maddie Osborne
    11 months ago
    Great and efficient service from Darren and Matt for our routine inspection at Rosslyn Tower 42.
    Thanks so much!
    Response from the owner 11 months ago
    Thanks Maddie for the feedback on our technicians !
    Jenny Thomas profile picture
    Jenny Thomas
    11 months ago
    Great experience with Darren & Mathew at work! Always take the time to really chat to you about the potential problems that could arise and are very supportive!!
    Response from the owner 11 months ago
    we are delighted with your comments on our team, thank you Jenny !
    Kara Klemme profile picture
    Kara Klemme
    11 months ago
    Darren is always super helpful and kind
    Response from the owner 11 months ago
    Thank you for the feedback on our technician !
    We’ve been using Obsidian Pest Control for our kitchen and the service has always been excellent. The team is professional, efficient, and very responsive. They explain everything clearly during audits and help us stay compliant with all safety standards. Highly recommended!
    PAWEL JANKOWIAK profile picture
    PAWEL JANKOWIAK
    1 year ago
    We’ve had a great experience with Obsidian. Everything has been smooth, well-organized, and professional from the start.

    A big shoutout to Deborah, who has been amazing to work with. She’s always friendly, helpful, and on top of everything. It’s clear she really cares about providing great service and making sure everything runs perfectly.

    I honestly can't recommend them enough!!!
    fly control central london, fly removal specialists

    Pest Control FAQ's

    Need Help?

    Here are some of the frequently asked questions we get asked a lot. If there's something we haven't covered or you wish to discuss further, please do not hesitate to get in touch with our friendly team.

    • How do I know if I have a rat infestation?

      Common signs you may have a rat infestation include droppings, scratching noises, gnaw marks, damaged food packaging, strong smells, smear marks. Other signs include sightings around bins, gardens, drains or internal voids.

      If you have seen a rat or noticed repeated signs, we recommend arranging a professional inspection for peace of mind and to prevent the problem from escalating.

    • Can rats come from drains in London?

      Yes. Rats can travel through London drainage and sewer systems, especially where there are damaged pipes, broken connections or access defects.

      Where needed, Obsidian can investigate suspected drain-related rat activity using professional inspection methods, including camera surveys.

    • Do you provide rat control for commercial premises in London?

      Yes. Obsidian works with food establishments, hotels, offices, waste stores, managed properties and other commercial businesses in London.

      Our commercial rat control solutions are handled discreetly and professionally, with focus on hygiene, compliance, staff safety and customer confidence.

      You can contact our dedicated team for more personalised advice.

    • How can I stop rats from coming back?

      Long-term prevention usually involves sealing entry points, improving waste storage, removing food sources, clearing clutter and dealing with drainage or structural defects.

      Where suitable, Obsidian can provide professional rodent proofing for domestic and commercial premises to help protect your home or business.

    • How does Obsidian's rat control work?

      Obsidian starts with a professional rat inspection to locate activity, entry points and harbourage areas. Once the problem has been identified, we apply treatment which may include baiting, monitoring, tracking, follow-up visits and checks for new activity. 

      The aim is to control the current infestation and reduce the risk of rats returning. You can speak to a dedicated member of the team to learn more.